Bookkeeper / Receptionist / Customer Service Position
Diamond Rentals, Inc Diamond Rentals, Inc Rantoul, IL Rantoul, IL Full-time Full-time $16 - $22 an hour $16 - $22 an hour Attention, Bookkeepers, Receptionists, Customer Service Reps! We're looking for a detailed-obsessed, professional with a great attitude and ridiculously high work ethic.
If you possess a positive attitude and a friendly voice on the phone, please apply today to join our TEAM! Must be able to multi-task with attention to detail in a fast-paced environment Excellent customer service skills Ability to dispatch calls Ability to deal with conflict Keeping track of contractors' schedule for completion of work orders Ability to prioritize between emergency/ non-emergency Common sense a MUST Positive friendly demeanor with all customers Can do attitude Go over and above Ability to handle customer collection calls.
Maintain accurate records Keep on top of all current and upcoming work orders, installations and exchanges of equipment Follow up - communication Must be able to exercise independent judgement, solve problems on your own, and make sound decisions Must have great organizational and time management skills, with strong initiative and an enthusiastic attention to detail and accuracy.
Must be extremely proactive, motivated and performance driven individual Deliver a professional first impression to customer with an upbeat, friendly tone Communicate with empathy for customers and contractors experiencing difficulties E-mail correspondence with customer and contractors promptly with kindness Prioritize calls, e-mails, and work orders Teachable, open to constructive feedback, training and improvement opportunities Must be able to maintain highest level of confidentiality Must be able to be professional, reliable, take ownership over your role and responsibilities, and someone the team can rely on Love helping people get the issues resolved in a timely manner Can work independently and as a team Superior oral and written communication Experience in an office environment Ability to paper and electronically file Proficient with Microsoft Office and Outlook email Proficient in Quickbooks a plus Have a friendly interoffice personality Upbeat and self-motivated (No Eeyore's Apply) Ability to work 8am to 5pm Monday through Friday Pay range will be dependent on experience Job Type:
Full-time Pay:
$16.
00 - $22.
00 per hour
Benefits:
Health insurance Paid time off Schedule:
8 hour shift Day shift Monday to Friday No weekends Education:
High school or equivalent (Required)
Experience:
Customer service:
3 years (Preferred) Microsoft Office:
3 years (Preferred) QuickBooks:
3 years (Preferred) Office Assistant:
3 years (Preferred) Customer Relations:
3 years (Preferred) Sales:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
If you possess a positive attitude and a friendly voice on the phone, please apply today to join our TEAM! Must be able to multi-task with attention to detail in a fast-paced environment Excellent customer service skills Ability to dispatch calls Ability to deal with conflict Keeping track of contractors' schedule for completion of work orders Ability to prioritize between emergency/ non-emergency Common sense a MUST Positive friendly demeanor with all customers Can do attitude Go over and above Ability to handle customer collection calls.
Maintain accurate records Keep on top of all current and upcoming work orders, installations and exchanges of equipment Follow up - communication Must be able to exercise independent judgement, solve problems on your own, and make sound decisions Must have great organizational and time management skills, with strong initiative and an enthusiastic attention to detail and accuracy.
Must be extremely proactive, motivated and performance driven individual Deliver a professional first impression to customer with an upbeat, friendly tone Communicate with empathy for customers and contractors experiencing difficulties E-mail correspondence with customer and contractors promptly with kindness Prioritize calls, e-mails, and work orders Teachable, open to constructive feedback, training and improvement opportunities Must be able to maintain highest level of confidentiality Must be able to be professional, reliable, take ownership over your role and responsibilities, and someone the team can rely on Love helping people get the issues resolved in a timely manner Can work independently and as a team Superior oral and written communication Experience in an office environment Ability to paper and electronically file Proficient with Microsoft Office and Outlook email Proficient in Quickbooks a plus Have a friendly interoffice personality Upbeat and self-motivated (No Eeyore's Apply) Ability to work 8am to 5pm Monday through Friday Pay range will be dependent on experience Job Type:
Full-time Pay:
$16.
00 - $22.
00 per hour
Benefits:
Health insurance Paid time off Schedule:
8 hour shift Day shift Monday to Friday No weekends Education:
High school or equivalent (Required)
Experience:
Customer service:
3 years (Preferred) Microsoft Office:
3 years (Preferred) QuickBooks:
3 years (Preferred) Office Assistant:
3 years (Preferred) Customer Relations:
3 years (Preferred) Sales:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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