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Customer Service/Sales Representative

Take
the lead at the front line of our company. You'll offer customized solutions,
identify sales opportunities and provide service for millions of customers ?
one at a time. Be a part of an award-winning team that passionately cares about
customers. Your expert recommendations will ensure customers get the most out
of the technology they love.
What
does it take to deliver best-in-class service and technology? Excellent
communication skills, professionalism and a desire to close the deal on sales.
You'll handle customer service calls ranging from billing and payments to plan
changes and upgrades. While you offer solutions and resolve issues, you'll work
to transition each call to a sales opportunity; working to meet daily and
monthly sales goals. Your consultative approach to customers' needs will
deliver personalized recommendations of AT&T products and services.
What's
in it for you? We'll provide on-the-job paid training and resources in a
supportive environment that encourages your professional growth. We also offer
a competitive compensation package. Customer Service Representatives start
between $10.46 and $16.72 per hour. The average salary for the Customer Service Rep position in Rantoul, IL, is $36,958 per year. Additional financial incentives are currently available based on performance. AND, you receive an automatic pay increase every 6 months of active service up to the top pay!
Do you have prior customer service/sales
experience or a college degree? If so, you may be eligible for higher pay.
You'll
also gain an amazing benefits package with medical/dental coverage, 401(k)
plan, tuition reimbursement and paid time off. Rounding out these benefits and
perks we also provide 50% employee discount on:
AT&T internet & fiber
AT&T phone (formerly U-verse Voice)
DIRECTV (including Free HBO & NFL Sunday Ticket),
DIRECTV NOW or U-verse TV
Career
possibilities are limitless with AT&T. You will have the chance to round
out your experience with training on the latest technology, devices and our
entire lineup of products, services and promotions. If you're 18 years or
older, let's talk.
Job ID 1861603
Date posted 12/31/2018

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